LiveRoyal AI

SMS Terms & Conditions

Last updated: November 6, 2026

These terms cover the text message programs run through LiveRoyal AI, operated by EROYAL BEAUTY LLC, including the programs of each independent business that uses LiveRoyal AI to message its own customers.

The program

Businesses using LiveRoyal AI send appointment reminders, booking confirmations, rescheduling notices and customer service replies. Promotional and marketing messages are sent only to customers who separately agreed to receive them. Each business messages only its own customers, from its own sending number.

How you opt in

You opt in by entering your mobile number on a business's public SMS sign-up page and checking the box for the kinds of messages you want. Both boxes start unchecked, and agreeing is never required to buy anything. A business may also record your permission given in person, on a paper form, or by text.

Message frequency

Frequency varies with your appointments and with what you asked for, up to about 4 messages per month per business.

Cost

We do not charge you for these messages. Message and data rates may apply according to your mobile plan.

Opting out and help

  • Reply STOP to any message to stop receiving texts from that business. You may receive one final message confirming your opt-out.
  • Reply START to begin receiving messages again.
  • Reply HELP for help, or contact the business through the Support Center in the LiveRoyal AI app.

Delivery

Messages are sent through carriers and a messaging provider. Delivery is not guaranteed and can be delayed or fail because of your carrier, your device, or network conditions.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Carriers are not responsible for the content of the messages sent by a business.

Eligibility

These programs are for US mobile numbers and for people aged 18 and over. By opting in you confirm the number is yours and that you are authorized to agree to receive messages on it.

Privacy

How your number and consent are handled is described in our SMS Privacy Policy.

Changes

These terms may be updated. The current version is always posted on this page with its date.